Service Order System

CorpEssence Service Order System enables your enterprise to manage the complexity faced in service life cycle process on a day-to-day basis. The system is well-equipped with tools specifically developed to allow you a complete streamlined management experience. It is further integrated with other business systems to provide real-time data so that you and your personnel can make quality decisions for the enterprise and improve customer satisfaction.

CorpEssence Service Order Processing System provides you the advantage of complete control over processing and management of service orders. The system will help you enter, view and track service orders, manage quotes for service offerings, automatically create orders from quotes and manage contracts. It enables you to track, hold and prioritize processing of service orders and process customer returns and credit memo initiation. The system also helps you manage discounts with great ease.

The system is seamlessly integrated with the Billing, Customer Management and Item Master systems and contains ready-to-use, scalable reports for determining profitability.

CorpEssence Service Order Billing System is a comprehensive solution that enables you to track and deliver service orders with great ease. The system allows automatic creation of service invoices upon service delivery and also maintains service order history viewable by customer. Other features include the ability to obtain tax calculations and manage discounts.

The system comes pre-packaged with a variety of reports, scalable across any industry and integrates into the service order entry, customer management, and item master systems for accuracy of information and better sync between business processes.